Features Pricing
Blog Documentation Changelog API Reference
Sign In
Get Started

Uninstall and data removal

2 min read

Remove TTSWP cleanly with full control over what stays and what goes. You can keep your audio files and settings for later, or delete everything.

Deactivate vs. uninstall

Deactivate stops the plugin from running but keeps all its data in your database. Deactivate if:

  • You are troubleshooting a conflict
  • You want to temporarily disable audio on your site
  • You might come back to the plugin later

Uninstall deletes the plugin files entirely. Before uninstall, WordPress offers you a choice of what data to keep.

Before you uninstall: choose your data preference

  1. Go to Text to Speech → Advanced.
  2. Scroll to Data removal on uninstall.
  3. Pick one:
    • Keep all data (default) - your audio, settings, and stats stay even after uninstall
    • Delete all data - everything TTSWP created is removed from your database and server on uninstall

Save your choice.

Uninstall the plugin

  1. Go to Plugins → Installed Plugins.
  2. Find Text to Speech TTSWP.
  3. Click Deactivate.
  4. Click Delete.
  5. Confirm.

WordPress triggers TTSWP's uninstall routine. Based on your choice above:

If you picked "Keep all data"

  • Plugin files are removed
  • All database tables, options, and transients stay
  • Audio files in wp-content/uploads/text-to-speech-tts/ stay
  • Reinstalling later brings everything back exactly as it was

If you picked "Delete all data"

Removed:

  • All plugin database tables (audio cache, statistics, transcriptions)
  • All plugin options and user meta (including the site token)
  • All audio files in wp-content/uploads/text-to-speech-tts/
  • All TTSWP-related post meta (_mementor_tts_*)
  • All scheduled cron events

NOT touched:

  • Your posts, pages, products (the content itself)
  • Your theme, other plugins
  • WordPress core
  • Your app.ttswp.com account (cancel separately if you want)

What about cloud audio?

If you use TTSWP cloud storage or your own S3:

  • TTSWP-managed cloud: files are kept on your app.ttswp.com account. Cancel your account to delete them.
  • Your own S3: uninstall does not delete files from your bucket. You control your bucket.

Canceling your app.ttswp.com account

Uninstalling the plugin from WordPress does not cancel your TTSWP subscription. To cancel:

  1. Go to app.ttswp.com/billing.
  2. Click Cancel subscription.
  3. Confirm.

You keep access until the end of the current billing period. Unused credits and top-ups stay usable until cancellation takes effect.

To delete your app.ttswp.com account entirely, use the Delete account link at the bottom of the billing page. This removes all your audio files from our cloud within 30 days.

Reinstalling

You can reinstall TTSWP any time. Your data (if kept) is picked up automatically. Reconnecting your site and re-entering your ElevenLabs key (if you had one) is usually the only setup required.